RapiPay Fintech Pvt. Ltd (RapiPay)
RapiPay Fintech Pvt. Ltd. has emerged as a rapidly expanding player in the Assisted Payments space within India’s fintech ecosystem. Backed by an RBI PPI license, the company plays a significant role in strengthening financial inclusion and supporting banking access across rural regions. Clix Capital Services Private Limited (Clix Capital) has on boarded RapiPay to act as a lending service provider to offer services including sourcing of loans, collection activities, customer service and technology services. However, approval and disbursement of the loans are solely by Clix Capital at its own discretion.
To Learn more about RapiPay – https://in.rapipay.com/about-us/
RapiPay Merchant Loans
Key Features:
- Unsecured Loan with daily repayment
- Loan amount from Rs 50 thousand to Rs 2 lakh
- Tenure ranging from 10 months to 24 months
- Easy & automated repayments
- Simplified digital documentation
- Disbursement directly to customers bank account
For Whom:
- Small businesses like grocery shops, kiranas, restaurants, hardware stores, pharmacy, apparels etc
- Proprietorship firms
Purpose:
- Meet working capital requirements
- Increase Inventory
- Improve business cashflow
- Expand Business
How to Apply:
Please contact RapiPay team via email at contact@rapipay.com or call +91-120-6366034.
Notes:
- A RapiPay representative will assist you with initiating the loan application process through the mobile application “NYE”.
- Installation or use of the NYE application does not automatically make a customer eligible for a loan. Loan eligibility is subject to assessment and approval by Clix Capital Services Private Limited, in accordance with its applicable credit policies.
- The NYE application will also be used for customer support and servicing‑related queries after successful loan disbursement by Clix Capital Services Private Limited.
RapiPay Customer Care details
For any queries, please write at customercare@rapipay.com
In case of specific queries – you may also reach out to:
RapiPay Grievance Nodal Officer:
Mr Nripendra Pandey, Grievance Nodal Officer
Address: RapiPay Fintech Pvt. Ltd, A-8, 8th Floor (Q-Tower), Sector-68, Noida – 201309
Contact number: +91-120-6366034
Email address: lendingofficer@rapipay.com
Please refer to RapiPay’s privacy policy by visiting at https://app.rapimoney.com/#/privacy-policy
In case a customer is not satisfied with the resolution provided by RapiPay, the grievance may be escalated to Clix Capital Services Private Limited:
Clix Capital Customer Care details
Grievance Redressal Officer:
Mr. Sunny Dwivedi
Email Address: grievance.officer@clix.capital
Principal Nodal Officer:
Ms. Shagun Malhotra Jhanji
Email Address:nodalofficer@clix.capital
Please refer to Clix Capital’s privacy policy by visiting at https://www.clix.capital/privacy-policy/
Please refer to Clix Capital’s Grievance Redressal Policy by visiting at Grievance redressal policy
If the grievance remains unresolved within 30 days, customers may escalate the matter to RBI:
Link to RBI Sachet Portal – https://sachet.rbi.org.in/
RBI CMS Portal Link – https://cms.rbi.org.in/
Details of Collection Agency
RapiPay Fintech Private Limited.
Fees and Charges:
| Sr. No. | Description | Rate |
|---|---|---|
| 1 | Processing Fee | Up to 5% plus taxes as applicable |
| 2 | Overdue interest | At 30% (per annum) Applicable per day at pro rata basis on the total (Principal and interest) overdue. This would be charged on the overdue EDIs, in case the payment default is equal to or more than 7 days past due (“DPD”). |
| 3 | Rate of interest | Upto 38% per annum |
| 4 | Document charges | Upto Rs 750 plus applicable taxes |
| 5 | Tenure | Upto 24 months |
| 6 | Bounce Charges (NACH) | Rs. 500 |
| 7 | Foreclosure charges | 4% of the outstanding principal plus applicable taxes |
Note: Complete loan terms, including the Annual Percentage Rate (APR) and all applicable charges, are disclosed to borrowers through the Key Fact Statement (KFS) prior to loan disbursement.