Clixour-partnersPaytm

One97 Communications Limited (“One97 or Paytm”):

“A ‘demand loan’ facility (“Postpaid Facility”) , Merchant Loans (“Unsecured Short-Term Loan”) and Term Loan (“Unsecured Personal Loan”) is offered by Clix Capital Services Pvt. Ltd. (“Clix”) on Paytm’s platform operated by One97 Communications Limited (“OCL”) (“Paytm Platform”). CLIX has onboarded One97 ( Paytm ) to act as a service partner for certain services which include collection of customer’s / merchant’s KYC documents, customer service, technology service provider and to act as collection agent. However, approval of the above-mentioned facility/term loan is solely at Clix Capital Services Private Limited’s discretion. To know more or apply for the same, please visit the Paytm Consumer (Postpaid/Personal loan ) and Merchant (Loan against offline QR code payments) apps.

To Learn more about Paytm – https://paytm.com/about-us

1. Merchant Loans

Key Features:

  • Unsecured loan facility with daily installment structure
  • Paperless Journey
  • Easy and automated repayments
  • 3 Day Cooling off Period
  • Loan amount upto 5,00,000/-
  • Disbursement directly to customer’s bank account
  • Tenure ranging from 6 to 24 months
  • Zero prepayment charges
  • Easy & Quick disbursement process
  • Simplified digital documentation

For Whom:

  • Small businesses like grocery shops, kiranas, restaurants, hardware stores, pharmacy etc.
  • Proprietorship firms

Purpose:

  • Meet working capital requirements
  • Increase Inventory
  • Improve business cashflow
  • Expand business

How to Apply:

  • Application through Paytm Business Loan App or Paytm App

Customer Care:

Fees and Charges:

Sr. No. Description Rate
1 Process Fees Up to 10% plus taxes as applicable
2 LPP Charges 0.10% per day
3 ROI Upto 40% per annum
4 Tenure Upto 24 months
5 Repayment Instrument representation/Dishonor charge Rs. 200+ GST to be applied once a month on first Mandate/NACH bounce.
6 Mandate re-presentation / Dishonor charge Rs. 200 + GST to be applied once a month on first Mandate/NACH bounce.
NIL charges on part and/or full pre-closure

2. Paytm Customer Care Details

Merchant Loan

Paytm Privacy Policy of the loan products

24*7 In App Support –https://b.paytm.me/Help_Support

Call Center – 0120 4440440

Social Media 

https://twitter.com/PaytmBusiness
https://www.facebook.com/Paytmforbusiness
https://www.instagram.com/paytmbusiness/

https://www.linkedin.com/company/paytm-for-business/

Personal Loan

Social Media Twitter Handle – @Paytmcare

24*7 In App Support –https://m.paytm.me/ccloan

Postpaid

Social Media Twitter Handle – @Paytmcare

24*7 In App Support –https://m.paytm.me/paytm_post


Paytm Nodal Officer Details

  • MERCHANT LOAN

Name – Sahil Kapoor

E-mail ID – grievance.businessloan@paytm.com

Contact number – 0120-5083345

 

  • POSTPAID/PERSONAL LOAN

Name – Aditya Ranade

E-mail ID – grievance-redressal_lending@paytm.com

Contact number – 0120- 5083345

3. List of Collections Agencies (Click Here)

Sachet Portal – https://sachet.rbi.org.in/

4. Important Clix Contacts

Grievance Redressal Officer:
Mr. Sunny Dwivedi
Email Address: grievance.officer@clix.capital

 

Principal Nodal Officer:
Ms. Shagun Malhotra Jhanji
Email Address: nodalofficer@clix.capital

Corporate Address: Clix Capital Services Private Limited, 6th Floor, Good Earth Business Bay – 2, Sector – 58, Gurugram – 122102
Contact Number : 9319192134 (10:00 am to 6:30 pm) – Monday to Friday (except public holidays)